Common Roofing Questions

Ashco Exteriors Inc. provides comprehensive residential and commercial roofing services in Dallas, Houston, Minneapolis, Kansas City and all surrounding areas. The following are some of the important residential and commercial roofing questions we encourage our customers to ask to ensure quality, longevity and 100% service satisfaction.

A: You might be surprised to find that even seemingly minor storms can cause significant damage to a commercial or residential roof. For example, hail measuring one inch in diameter can result in damage capable of reducing your roof’s lifespan by up to 15 years. Even smaller hail can do tremendous damage when paired with heavy winds. Studies indicate that roofs that are professionally inspected on a regular basis generally last approximately 50% longer than those left to chance without proper maintenance.
A: While evidence of damage may not be immediately apparent, a prompt and thorough inspection is crucial if you expect to receive payment for roof repair or replacement. The majority of companies require that you submit your claim within one year of the storm date (date of loss); if your roof begins to leak after this limited claim period, many carriers may not cover the cost of repairs. Play it safe and make the call – our experts will perform a free, no-obligation inspection and provide you with a fair and honest roof assessment.
A: We are absolutely committed to ensuring that the entire process runs as smoothly as possible for each one of our customers. Sometimes, corresponding with your insurance company throughout the process can prove tiresome and inconvenient, particularly if your schedule is already full. We take on the responsibility of navigating the process and identifying pertinent variables so that you don’t waste any of your valuable time, effort or money.
A: Even if you’ve been told that your policy won’t cover certain roof repairs or replacement, you are entitled to a second opinion. If after our analysis we determine your home actually has storm damage, we will invite a representative back out to your property to inspect the home alongside an Ashco representative. Our construction professionals have years of experience in the industry and will submit all necessary paperwork for your convenience.
A: A new roof is among the most powerful selling points when it comes to marketing your home to potential buyers. New homeowners must consider a wide variety of important factors when considering their options; a solid roofing system gives prospective buyers peace of mind and confidence that they’re making the right decision in purchasing your home.
A: We specialize in storm damage restoration we intend on walking you through the entire process.  Our dedicated experts are experienced, qualified and committed to ensuring that our customers truly benefit from our services. We take the hassle and headache out of the process – including everything from agreeing on cost to working around your busy schedule to coordinate repairs or replacement. From initial inspection to final completion and every step in between, we have the customer’s best interest at heart. This is only one part of our longstanding service guarantee.
A: Unfortunately, hail and wind storms (as well as any other act of nature) do not discriminate when it comes to roof damage. Even if your roof is only a year or two old, the damage sustained during a storm can easily cut its lifespan by more than half. A comprehensive, risk-free inspection by our experienced roofing professionals will aid in determining the extent of any damage as well as any necessary repairs.
A: The damage we’ll be looking for should be covered. You will be provided with a detailed damage assessment; this information can be given to your insurance agent to verify coverage and schedule their representative to come out and meet with us to assess the damage. It is our goal to provide fair, honest damage assessments from a construction perspective to all of our customers, and we pledge to work with you – as well as any insurance representative assigned to your claim – to ensure that we achieve that goal.
A: You might be surprised to find that even seemingly minor storms can cause significant damage to a commercial or residential roof. For example, hail measuring one inch in diameter can result in damage capable of reducing your roof’s lifespan by up to 15 years. Even smaller hail can do tremendous damage when paired with heavy winds. Studies indicate that roofs that are professionally inspected on a regular basis generally last approximately 50% longer than those left to chance without proper maintenance.
A: Unlike damage caused by individual neglect (e.g., a kitchen fire caused by an unattended pan on the stove), hail and wind are environmental factors that are out of the home or business owner’s control. Most of the time rates go up for all homeowners within the affected area regardless of whether they individually filed a claim or not.

Don’t See Your Question? Ask Us.

Get in Touch